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Help Center

Everything you need to set up and run your dive shop on DiveConnect. Can't find an answer? Email admin@diveconnect.io.

Printable guides: Getting Started (PDF) · Domain Setup (PDF)

Getting started

Getting started with DiveConnect

From signup to your first booking — the onboarding wizard, your dashboard, and the launch checklist.

Your website & domain

Connect your own domain

Point your existing domain (like www.yourshop.com) at your DiveConnect site — exact DNS records and registrar walkthroughs.

Build and publish your website

Templates, brand colors and fonts, sections, SEO, and publishing to your free subdomain.

Payments & billing

Set up payments

Connect Stripe to take online payments (0% platform fee), plus gateway guides for Indonesia, Kenya, the Philippines, and Egypt.

Plans and billing

How activation works, what each plan includes, and how to change or cancel your subscription.

Running your shop

Manage bookings

Confirmations, waitlists, reminders, check-ins, and bulk actions for your dive calendar.

Retail and lodging

Point-of-sale with automatic product photos and background removal, your online store, rental-gear servicing, and lodging with dive-and-stay booking.

Email & marketing

Email inbox and campaigns

Your in-dashboard inbox, sending campaigns to past customers, and how unsubscribes are handled for you.