Running your shop

Retail and lodging

Last updated 2026-07-08

Retail

Add a product — with an automatic, clean photo

In Retail → Create Product, fill in the basics (category, brand, model, color, SKU, cost and retail price, stock). Then let DiveConnect find the photo for you:

1. Enter the brand and model, then click Find Image. DiveConnect searches for matching product shots and shows you a grid of candidates.
2. Background removal is on by default — the toggle in the dialog reads BG: On. Instead of a busy web photo, each result comes back as a clean product cutout on a transparent background, so your store and receipts look like a real catalog. Toggle it to BG: Off if you'd rather keep the original.
3. Pick the best result and click Use Selected — it's saved to the product. Prefer your own photo? Use Upload instead.

Find Image stays disabled until both brand and model are filled in — that's how it knows what to search for.

Point of sale (in the shop)

• Ring up sales from Retail; group items into bundles for package pricing.
• Stock decrements automatically on every sale; low-stock alerts tell you when to reorder.
• Restock from the same screen — every stock change is recorded with a reason and timestamp.
• Open any past sale to Print / Save as PDF a receipt.

Your online store

• Publish selected products to your website's store section.
• Customers check out online through your connected payment account (payments guide) at 0% platform fee — orders appear in Retail, marked paid, with stock decremented automatically.

Rentals & equipment

• Inventory tracks rental gear with service intervals; maintenance alerts email you before regulators, BCDs, and cylinders fall out of date.
• Mark an item serviced when it's done and the next-service clock resets; usage and service history stay on the item.
• Rentals can be charged online like any other sale through your connected account.

Lodging

Dive + stay — link a room to a dive

This is the dive-shop touch other lodging tools don't have. When you take a room booking (or edit one), use Link a dive booking to tie the stay to a dive reservation. The stay then shows a 🤿 marker, the dive booking shows a 🏨 stay marker with the check-in/out dates, and the linked stay is highlighted on the calendar — everything you need for dive-and-stay packages, without a spreadsheet.

Properties & rooms

1. Properties — add each building or location you rent, with its address.
2. Rooms — add rooms under a property with a base nightly rate and max occupancy. Use Log Issue to put a room into maintenance so it stops accepting bookings.

Pricing — base, seasonal & rate plans

• Every room has a base nightly rate. On the Revenue tab, add Seasonal Rates — a different nightly price for a date range (holidays, peak season) — and new bookings in that window price at it automatically.
• Rate plans (room-only, B&B, packages) can carry a price adjustment — a percentage, a per-night add-on, or a one-off — that applies on top of the nightly rate when a booking is on that plan.

Bookings & the calendar

• Take a stay with the New Booking wizard (property + dates → room → guests → review). It captures the guest count and shows a live total — base rate plus any seasonal or rate-plan pricing.
• The drag-and-drop Booking Calendar lays out every room and stay; it guards against double-booking — an overlapping stay is flagged and won't save.
• Check guests in from the booking card; move or resize a stay by dragging it on the calendar.
• Collect payment online — use Pay online on a booking to charge the stay through your connected account (0% platform fee); it's marked paid automatically once the guest pays.

Housekeeping

The Housekeeping tab is a per-day task board: add tasks per room (cleaning, inspection, maintenance, turndown, deep clean) with a priority and an assignee, then move them Start → Complete. Pick a date to see that day's list and how many rooms are still open. Tasks are also generated automatically each day from the booking schedule — a checkout today creates a cleaning task, a mid-stay room gets a turndown — on top of any you add by hand.

Revenue & reports

• Revenue — occupancy, ADR, and RevPAR for the month (from each stay's actual total, including seasonal and plan pricing), with occupancy-trend and revenue-pace charts.
• Reports — per-property performance (room-nights, occupancy, revenue, ADR, RevPAR, bookings, cancellations) over any date range, exportable to CSV.

Need a hand? Email us at admin@diveconnect.io or open a ticket from your dashboard under Support — we usually reply within one business day.