Getting started

Getting started with DiveConnect

Last updated 2026-07-08

DiveConnect gives your dive shop a professional website with online booking, plus one dashboard for trips, customers, retail, lodging, and email. This guide takes you from signup to your first booking.

1. The onboarding wizard (about 10 minutes)

1. Create your account — email and password.
2. Business details — shop name, the web address you want (your free yourshop.diveconnect.ai subdomain), business type, and location.
3. Pick a plan — choose the tier that fits your shop. You can change plans later at any time.
4. Payment — subscribing activates your dashboard and website; see Plans and billing.
5. Choose a template — pick the design closest to your style. Colors, fonts, logo, and sections are all customizable afterwards.
6. Review & publish — your site goes live on your subdomain immediately.

2. Your launch checklist

After publishing, the dashboard shows a Welcome checklist tracking the steps that make the site earn its keep:

• Connect payments — link Stripe so customers can pay online (you keep 100% of every sale; see Set up payments).
• Add your first trip — a dive trip, course, or package customers can book. Set the date, price, and capacity; it appears on your site instantly.
• Customize your website — logo, brand colors, fonts, photos, and the sections your site shows (guide).
• Connect your domain (optional) — point www.yourshop.com at your new site (guide).

3. Find your way around the dashboard

• Bookings — every reservation, with confirmations, waitlist, reminders, and check-in (guide).
• Trips — your bookable products: dives, courses, packages, schedules.
• Instructors — team profiles, weekly availability, and automatic assignment suggestions.
• Inventory — rental gear, servicing, and maintenance alerts.
• Retail — point-of-sale and your online store (guide).
• Lodging — rooms, rates, housekeeping, and channel sync to Booking.com/Airbnb.
• Email — a real inbox in your dashboard, plus marketing campaigns (guide).
• Website — everything about your public site: content, branding, domain, blog, testimonials.
• Analytics — revenue, bookings, and customer trends at 7/30/90 days.
• Support — open a ticket; we usually answer within one business day.

4. Take your first booking

1. Add a trip with a date, price, and capacity.
2. Open your live site (Website → your subdomain) and book it yourself as a test.
3. Watch it appear under Bookings — confirmations email automatically once payments are connected, and day-before reminders go out on their own.
4. Share your site link on your socials and Google Business profile — you're live.

Good to know

• Your data is yours. Customers who book on your site are your customers — DiveConnect takes no commission on your sales; we charge only the subscription.
• Marketplace exposure. Your shop can also be listed on the DiveConnect.io marketplace, where travelers discover and book dive shops worldwide.
• Start small. One trip and connected payments is a complete, working shop — everything else (retail, lodging, email marketing) can come later.

Need a hand? Email us at admin@diveconnect.io or open a ticket from your dashboard under Support — we usually reply within one business day.