Payments & billing
Plans and billing
Last updated 2026-07-08
How activation works
- You pick a plan during onboarding and pay for your first month (or year) right away — that payment activates your dashboard and website. There is no free trial.
- Want to evaluate first? Every template is browsable in the gallery with live previews per plan, and you can customize a design before creating an account — your tweaks carry into onboarding.
- Nothing is deleted if you cancel. Your site, bookings, and data stay put — premium features simply pause until you resubscribe, and pick up where you left off.
Plans
| Plan | Monthly | Annual (2 months free) | Built for |
|---|---|---|---|
| Starter | $100 | $1,000 | Your 5-agent front-of-house crew, WhatsApp, and a booking-ready site |
| Professional | $300 | $3,000 | Growing shops: adds the marketing crew, social publishing, and retail |
| Enterprise | $500 | $5,000 | Full operations: the complete 13-agent crew, lodging, and white-label |
Features locked to a higher tier appear greyed-out in the sidebar with an upgrade hint, so you always see what a plan change unlocks.
The most important thing about our pricing
DiveConnect takes 0% commission on your sales. Bookings, retail, rentals, and lodging booked on your site are 100% yours (minus only your payment provider's processing fee). The subscription is the only thing DiveConnect ever charges you.
Managing your subscription
- Upgrade / downgrade: Settings → Billing & plan. Changes take effect immediately; billing adjusts on your next cycle.
- Invoices & payment method: handled in the secure billing portal linked from the same page. Invoices include tax/VAT handled by our merchant of record — useful for your bookkeeping.
- Cancel any time: your plan stays active until the end of the period you've paid for, then features pause. Your data and website configuration are retained, so resubscribing turns everything back on.
Billing FAQs
- Do I need a credit card to start? Browsing templates and customizing a design is free, no card needed. Activating your account — dashboard and live website — happens when you subscribe during onboarding.
- Is there a setup fee or contract? No setup fee, no lock-in — plans are month-to-month (or annual if you choose the discount).
- What happens to my custom domain if I cancel? You own your domain at your registrar; nothing we do can take it. Simply point its DNS wherever you like.
Need a hand? Email us at admin@diveconnect.io or open a ticket from your dashboard under Support — we usually reply within one business day.